Privacy Policy
Legal Disclaimer
R2A Visuals ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our website, photography sessions, and other visual media services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our website or social media, or otherwise when you contact us.
The personal information we collect may include:
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Contact Information: Name, email address, phone number, and physical address.
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Payment Information: Payment card details (processed securely via a third-party payment processor) or other financial information required for billing.
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Project-Specific Information: Details related to your photography or visual media project, such as event dates, locations, and personal preferences.
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Visual Data: Photographs and videos created during our sessions, which may contain your likeness.
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Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
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Service Delivery: To provide and manage our services, fulfill contracts, and communicate with you about your projects.
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Communication: To respond to your inquiries, send you service-related notifications, and provide customer support.
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Marketing and Promotion: With your explicit consent, we may use your photos or videos in our portfolio, on our website, social media, or other promotional materials to showcase our work. You have the right to withdraw this consent at any time.
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Billing and Payments: To process payments and manage financial transactions related to our services.
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Analytics: To analyze and improve our website and services and to understand user trends.
3. Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
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With Your Consent: When you give us explicit permission to share your information, such as when you agree to be featured in our portfolio.
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Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processors, hosting providers, and cloud storage services).
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need to retain your personal data, we will delete or anonymize it.
5. Security of Your Information
We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal data.
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Withdraw Consent: You can withdraw your consent for us to use your personal data, particularly for marketing purposes.
To exercise these rights, please contact us at the address provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the new policy will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.